OnLux, offering an extensive range of treatments from laser hair removal, clinical skin therapies to modern laser aesthetic treatments and all are the very latest beauty treatments. We aim to provide high quality treatments that can be tailored specifically to different individual needs. We cope with our rapid expansion and development, we invite high calibre personnel to join our team!

Benefits:

  • 5-day Work
  • Incentive Bonus
  • Full Paid Sick Leave
  • Birthday Leave
  • Marriage Leave
  • Compassionate Leave
  • Staff Discount

Responsibilities:

  • Handle customer's enquiries and technical support via email and social media (e.g. Facebook, IG, Blog, etc.) in a timely and professional manner
  • Record details of inquiries and comments and follow up on customer interactions
  • Check out customer’s purchase behaviour and promote sales through multiple digital interfaces – App / WhatsApp/email / social media
  • Assist customers in navigating various digital service tools, and assist on online application functionality
  • Perform daily operations of e-Commerce platforms by monitoring and maintaining
  • Analyse online sales, traffic, performance and provide regular reports and recommendations for management review
  • Communicate and coordinate with internal departments
  • Carry out ad-hoc duties and projects

Requirements:

  • Higher Diploma or above with minimum 2 year of customer service experience;
  • Experience in e-commerce of medical and aesthetics industry is highly preferred
  • Customer-oriented, with empathy and good caring attitude
  • Problem analysis and problem-solving
  • Good command of both written and spoken Chinese, Putonghua and English
  • Good computer knowledge, data entry and typing skills in English and Chinese
  • Out-going, good team player, good interpersonal skills, result oriented, self-motivated
  • Multi task and able to meet deadlines and work independently
  • Immediately is preferred

We offer an attractive remuneration package to successful candidate. Please send your resume with full details including previous job experiences, expected salary, current salary and available date via hr@ onlux.com.hk

Information provided will be treated in strict confidence and will be used for recruitment purpose only.

工作類型: 全職, 長期

薪酬: $12,000.00至$16,000.00(每月)

時間:

  • 日班

福利:

  • 員工購物優惠

COVID-19 疫情考量:
本公司已使用納米光觸媒消毒服務以保障員工的健康及令員工能安心上班。
✅於物件表面產生保護膜
✅持續6個月消毒功效
✅無毒測試
✅通過英國BS6920安全測試


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