To provide strong leadership on all aspects of the operational management of services for the Community
Justice Centre (CJC) in accordance with the Community Justice Centre Act 2005 (NT). This position works closely with the
Director of the CJC to develop, implement and promote alternative dispute resolution (ADR) mechanisms across a range of
Key Duties and Responsibilities:
1. Conceptualise and compose sound ADR policies and processes to ensure continuous improvement in the Centre’s service
delivery consistent with industry best practice.
2. Design, coordinate and facilitate events with key stakeholders and ADR networks / organisations to promote the
Centre as a major contributor to the national conversation surrounding best practice in ADR.
3. Facilitate various forms of ADR, including mediation, and conflict coaching as required to maximise community access to a
timely dispute resolution process.
4. In collaboration with the team, design, develop and deliver various ADR training programs in remote localities throughout
the NT, while also encouraging continuous improvement in the delivery of such services and autonomy around conflict
resolution within communities.
5. Manage staff and practitioners through the provision of appropriate supervision and direction, feedback on performance and
professional development in a complex environment.
6. Undertake the responsibilities of the Work Health & Safety Representative within the CJC, including upholding all legislative
obligations and Agency expectations, as applicable.
7. In conjunction with the Director, prepare, process and respond to high level correspondence including but not limited to
Ministerial Briefings, Executive Memorandum and legislative review submissions.
1. Demonstrated ADR experience with a strong focus on facilitative processes across a wide range of dispute contexts.
2. Proven ability to provide accurate and informed advice in accordance with legislation, guidelines, policy and practices.
3. Demonstrated experience and skills in managing the delivery of frontline services while, at the same time identifying
innovative ways to improve services.
4. Excellent communication skills, both verbally and in writing, with the ability to build rapport quickly with internal and
external stakeholder groups.
5. NT context special social intelligence, including remoteness, cultural and language differences that may impact on service
delivery to a client group and an ability to interact effectively with people from diverse cultures.
6. Experience in delivering training under the National Mediator Accreditation System.