About us:

Droppoint is a high-growth business providing integrated software and managed logistics services in the field service market. The business was founded in 2003 in Kiama and has grown to become a leading player in the field service industry in Australia. Droppoint works with brands like Xerox, IBM and Siemens to deliver unique solutions to improve service profitability. We pride ourselves on innovation, honest hard work, supporting our people and delivering unique value for our customers.

Headquartered in Wollongong, the company is in the process of expanding its scale and reach, supported by its growing and attractive industry niche, strong market position and recent funding by Armitage Associates to drive growth initiatives.

The role:

This role will commence as a Business Development Manager, with an emphasis on growing a portfolio of existing customers through a relationship-focused management style. 

Your reward will be to work with other professional team players, in a business which consistently exceeds the expectations of multinational Customers. 

Responsibilities:

  • Work with Senior Management to deliver the company’s strategic plan 
  • Collaborate as part of a cross-functional team to bring the company’s new services and software to market with existing customers
  • Maintain the pipeline of opportunities for implementation with existing Customers​
  • Collaborate to conduct Customer and internal surveys to obtain Net Promoter Scores (NPS)
  • Work collaboratively within an ambitious team of business development managers 
  • Ensure high quality reporting is maintained for customer revenue and other growth metrics
  • Be rewarded with genuine career development opportunities within a solution selling function

The successful candidate will be:

  • Degree qualified with 5+ Years industry experience with a background in services, software and/or logistics. Experience in consulting will be highly regarded.
  • A team player with the ability to relate to Customers at all levels.
  • A technical and analytical mind to guide customer relationships and selling
  • A proven track record in account management and business development ideally in a software or B2B services business
  • A demonstrated track record in preserving and enhancing company culture as a result of high EQ and the ability to build trust quickly
  • The ability to articulate direction effectively and develop staff
  • Strong stakeholder engagement experience and ability to demonstrate a high level of customer service

Please apply with a resume and a cover letter to  [link removed] and tell us about how you react to the opportunity and what you think you can bring to the role and Droppoint. 

We look forward to hearing from you. 

 

 


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