The School of Health and Rehabilitation Sciences includes the professional disciplines of Audiology, Occupational Therapy, Physiotherapy, and Speech Pathology. Undergraduate programs are available in Occupational Therapy, Physiotherapy and Speech Pathology with graduate entry programs available in all disciplines. Students gain supervised professional experience as part of their academic program and graduates are ready for immediate entry to their profession on completion of their degree. Each of the undergraduate degree programs is of four years’ duration and includes both preclinical and clinical study offered in an integrated way. All of our programs place considerable emphasis on problem solving and diagnostic decision-making and students are guided in the processes of systematic and holistic assessment and the selection and effective implementation of management approaches. Each discipline prepares students to operate within the health, education and related systems and to contribute meaningfully to teams. There is an emphasis on interprofessional education and research in the School.
All disciplines within the School of Health and Rehabilitation Sciences are active in research and are making significant contributions to the advancement of knowledge in their professions. The School offers Higher Degree Research programs in all disciplines. Further details about the School and its activities may be assessed on the School’s website at https://shrs.uq.edu.au/.
To provide exceptional reception and administration for the School's Health and Rehabilitation Clinics comprising Audiology, Occupational Therapy, Physiotherapy, Speech Pathology, and Telerehabilitation. Responsibilities include but are not limited to; customer service for prospective and current clients, scheduling client appointments and managing the wait list, maintaining electronic and paper client records, processing payments, maintaining client accounts, ordering equipment and consumables, and undertaking general administrative tasks.
We are looking for someone who enjoys customer service, is helpful and engaging with clients and colleagues, and works well in a team environment. Prior customer service experience in a health care setting is essential. The successful applicant will be experienced in the use of a computerised practice management system and the Microsoft Office suite of programs. As the first point of contact for the clinics you will have a professional, friendly and courteous manner with an aptitude for communicating with people from diverse social and cultural backgrounds. A self-motivated individual who enjoys teamwork and providing exceptional customer service will succeed in this role.
You must have ongoing unrestricted work rights in Australia to apply for this opportunity.
We value diversity and inclusion, and actively encourage applications from those who bring diversity to the University. Our Diversity and Inclusion webpage contains further information if you require additional support. Accessibility requirements and/or adjustments can be directed to .
This is a casual position, up to 36 hours per week. The hourly rate will be in the range $40.43 - $42.99 plus super of 9.5%
For further information, please review The University of Queensland's Enterprise Bargaining Agreement 2018-2021.
To discuss this this role please contact Kathryn Bulmer via email@example.com